Waves of Wellness – Stride and Seek Promotion
Terms and Conditions
Last Updated: 3 July 2025
1. Organiser
These Terms and Conditions (“T&Cs”) apply to the Waves of Wellness – Stride and Seek Promotion (the “Promotion”) organised by Hidden Pte Ltd (the “Organiser”). By participating in this Promotion, all individuals (“Participants”) agree to be bound by the following T&Cs and by any decisions of the Organiser, which shall be final and binding.
2. Promotion Period
The Promotion will run from 19 July 2025 to 9 August 2025 (the “Promotion Period”).
Official start of gameplay: 19 July 2025.
No entries will be accepted outside this period.
The Promotion Period will not be extended or altered.
3. Eligibility
Open to all individuals, with no exclusions.
Each participant enters in their individual capacity only.
Each successfully completed Experience per ticket counts as one (1) lucky draw entry, regardless of the number of participants using the same ticket (i.e. only one lucky draw entry per ticket upon completion of experience, notwithstanding each ticket allows for up to 5 participants to participate in the experience).
Multiple entries allowed (through multiple tickets and completed experiences).
Each ticket, linked to a team captain WhatsApp, may only win one (1) prize. If the same individual is drawn as a winner more than once, they will be awarded only the prize they had first drawn, and any subsequent winning entries by that individual will be disqualified or a redraw will be conducted to select a different winner.
4. How to Participate
Entry Requirements
Participants must:
Purchase a valid ticket and complete the experience (between 19 July and 9 August 2025).
Provide a valid email address at purchase for setup instructions. Thereafter, participants may set up their experience by inputting their team captain Whatsapp Number.
Enter a valid team captain WhatsApp number during setup.
Complete all steps (ticket purchase, setup, and gameplay) before the end of the Promotion Period.
Valid Entries
Must meet all criteria in the Promotion announcement.
Incomplete, illegible, fraudulent, or late entries will be rejected.
The Organiser is not responsible for technical issues.
No Modifications
Entries cannot be altered once submitted.
No changes to the entry mechanism or rules will be made after the Promotion begins.
5. Prizes
A total of 19 prizes will be awarded:
1st – 2nd Prize: 2D1N Pan Pacific Singapore Stay + Breakfast & Welcome Drink + Timothy London Suitcase (worth $2,050)
3rd – 5th Prize: Timothy London Cavendish Check-In Suitcase (worth $1,565)
6th Prize: Timothy London Cavendish Cabin Suitcase (worth $1,395)
7th Prize: Focal Bathys Hi-fi Bluetooth ANC Headphones (worth $1,099)
8th – 9th Prize: $500 PRISM+ Vouchers
10th – 13th Prize: $500 Suntec City Vouchers
14th – 15th Prize: 2D1N Conrad Singapore Marina Bay Stay (worth $490)
16th – 17th Prize: Beach Road Kitchen Dining Experience for 5 (worth $488)
18th Prize: Edge Dining Experience for 5
19th Prize: $300 Marina Square Vouchers
Prizes are non-transferable and non-exchangeable.
No cash alternatives will be provided. Organiser reserves the right to substitute unavailable prizes with items of equal or greater value. No changes will be made to the number or value of prizes. Each winner is entitled to win only one (1) prize in this Promotion, as noted in the Eligibility section.
6. Winner Selection and Draw Details
Draw Date: 12 August 2025 at 5:00 PM (Singapore Time).
Platform: Live Instagram Story via @hiddenxp.sg
Method: Randomised digital draw tool.
Supervision: Conducted in the presence of an independent scrutineer.
Transparency: Open to public viewing online or in person, subject to regulatory guidelines. Those who wish to witness the draw may do so at South Beach Fountain Plaza 26 Beach Rd, Singapore 189768 – please contact us for more details should you wish to witness the draw in-person.
Each valid entry has an equal chance of winning.
In case of multiple prizes awarded to one participant, only the first prize drawn stands; the rest will be redrawn.
Draw outcomes are final; no appeals will be entertained.
The draw will be conducted in the presence of an independent scrutineer and the Organiser will obtain a formal certification of the draw results from the independent scrutineer.
The outcome of the draw is final. The random draw and selection of winners will not be repeated or adjusted (except as required to enforce the one-prize-per-person rule or in case of an invalid entry). The Organiser’s decisions on all matters relating to the draw and winner selection are final, conclusive, and binding, and no correspondence or appeals will be entertained.
7. Winner Notification and Prize Acceptance
Winners will be contacted within 7 days of the draw via the provided Email address and / or team captain’s WhatsApp number.
Participants must ensure their contact details are correct at the point of entry.
If a winner is uncontactable or unresponsive within 7 days, they are deemed to have forfeited the prize.
Claim Process
Winners may be asked for proof of identity and eligibility.
A written acceptance form may be required.
Physical prizes: To collected in person at South Beach Tower 38 Beach Rd, Singapore 189767 with prior arrangement.
Digital/service prizes: Redemption instructions will be sent to winners.
Deadline: All prizes must be claimed by 30 September 2025.
Unclaimed prizes will be dealt with according to regulatory requirements (e.g. donated to charity).
Records will be maintained for at least 5 years as per legal obligations.
8. Publicity
By participating in the Promotion, Participants consent to the Organiser announcing their names (and/or likenesses, such as photographs) as the winners on the Organiser’s websites, social media pages, and/or other publicity materials. Each winner may also be asked (but not obligated) to participate in publicity activities (such as interviews or photoshoots) in connection with the Promotion. By accepting a prize, winners agree to allow the Organiser to use their name, likeness, and/or prize information for advertising, trade, and promotional purposes without further compensation or notification, unless prohibited by law. Any such use will be in accordance with Singapore’s personal data protection laws.
9. Personal Data Protection
By entering this Promotion, Participants agree that the Organiser and its affiliated companies may collect, use, and disclose their personal data (such as name, contact information, and any other information provided during entry) for the purposes of administering this Promotion, announcing winners, and delivering prizes.
The Organiser will handle all personal data in accordance with the Singapore Personal Data Protection Act 2012 (PDPA) and the Organiser’s privacy policy (available at https://hidden.sg/policies/privacy-policy ). Participants have the right to withdraw consent or request access to or correction of their personal data by contacting the Organiser at hi@hidden.sg, but doing so before the Promotion ends may affect their eligibility.
10. General Terms
Prohibited Content: Entries must not contain illegal, obscene, or inappropriate content. The Promotion does not involve unauthorised gambling elements.
No Liability for Technical Issues: The Organiser is not responsible for technical issues affecting entry submission.
Disqualification: The Organiser may disqualify any Participant suspected of breaching T&Cs or engaging in unfair conduct (e.g., using bots or false information).
No Representations or Warranties: Prizes are awarded “as-is” with no warranties, except for applicable manufacturer warranties. The Organiser is not liable for damages or injuries.
No Changes to Promotion: The Promotion will run as publicised. Any early cancellation due to unforeseen circumstances (e.g., natural disasters, regulatory action) will be announced accordingly. No compensation will be provided for cancelled Promotions.
Gambling Regulatory Compliance: This Promotion is conducted under the Gambling Control Act 2022 and complies with the Trade and Other Promotional Games and Lotteries – Class Licence regulations.
Organiser’s Rights: The Organiser reserves the right to interpret these
T&Cs and make final decisions. All decisions are binding.Severability: If any clause is deemed unenforceable, the rest remain in effect.
Third-Party Rights: No third party may enforce these T&Cs under the Contracts (Rights of Third Parties) Act 2001.
Governing Law: These T&Cs are governed by the laws of Singapore. Disputes shall be subject to the exclusive jurisdiction of Singapore courts.